Return & Refund Policy

Return Eligibility

Returns must be requested within 7 days of order delivery.

Items must be unused, in their original packaging, and undamaged.

Return Process

Email support@naveenya.com with order details and images of the product.

Return approvals are processed within 3-5 business days.

Approved items must be returned within 7 days.

Refund Process

Refunds are Credited within 7 business days upon receiving and inspecting the return.

Refunds will be credited to the original payment method.

Shipping charges are non-refundable, except in cases of defective products.
Exchange/Replacement Policy

Exchange Eligibility

Requests must be made within 7 days of order delivery.

Exchanges are applicable only for defective, damaged, or incorrect items.

Exchange Process

Users must email support@naveenya.com with images of the defective or incorrect product.

Exchange approvals take 3-5 business days.

The item must be returned within 7 days of approval.

Replacement Timeframe

Replacement products will be delivered within 5-7 business days after return receipt.

If the item is unavailable, a full refund will be issued.
For any further assistance, contact us at support@naveenya.com or 084080 33833.